The grandmother of bad days won't be satisfied until she's metamorphosised into the great-grandmother. Which meant that I got a distress call from a customer overseas just before midnight, for a technical problem I couldn't solve unless I woke up a baker. But I couldn't reach the baker, so I tried solving the problem myself to no avail. And now I'm going to try to sleep and wake up to go to the customer's in the morning.

And did I mention that these are the folks who complained about my service level just today?